UNPHAZED Shipping Policy

At UNPHAZED, we’re committed to getting your order to you as quickly and smoothly as possible. Please review our shipping policy below for details on processing times, shipping rates, and delivery expectations.

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Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

During high-demand periods (such as drops, promotions, or holidays), processing times may be slightly longer. We appreciate your patience.

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Shipping Rates & Delivery Times

Domestic Shipping (Australia)

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

Shipping costs are calculated at checkout based on your location.

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International Shipping

• Standard International: 7–21 business days

• Express International: 5–10 business days

Please note: delivery times may vary depending on your country and customs processing.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package in real time.

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Customs, Duties & Taxes

For international orders, UNPHAZED is not responsible for any customs fees, duties, or taxes applied by your country. These charges are the responsibility of the customer.

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Shipping Delays

While we do our best to ensure timely delivery, UNPHAZED is not responsible for delays caused by:

• Postal carriers

• Customs clearance

• Incorrect shipping information

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Incorrect Address

Please double-check your shipping details before placing your order. If an incorrect address is provided, we cannot guarantee changes once the order has been processed.

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Lost or Stolen Packages

UNPHAZED is not liable for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.